Smith.ai is a serious company with real products: a metered AI receptionist and a human receptionist service. The differences that matter are the meter, who does the work of setting it up and tuning it, what happens after the call is answered, and who owns the system. Here's the whole picture, with their published prices, sourced and dated.
| What you're buying | GGS | Smith.ai |
|---|---|---|
| Pricing model | $750/mo flat, unlimited calls | Metered: AI plans $150/mo for 75 calls ($2.00/call after), up to $800/mo for 500 calls; human plans $300/mo for 30 calls to $2,100/mo for 300 |
| A busy month costs | $750, same as a quiet one | More: overage bills at $1.50 to $3.00 per AI call, $8.50 to $11.50 per human call |
| Appointment booking | Included, straight into your calendar | $1.50 per booked call add-on on human receptionist plans |
| Who builds and tunes it | We do: scripted to your business, monitored and improved monthly | Self-serve setup on AI plans; you configure and maintain |
| After the call: quote chasing | Automatic day 2, 5 and 9 follow-up on open quotes | Not part of the receptionist product |
| Review requests and invoice nudges | Included, automatic | Not part of the receptionist product |
| Weekly owner report | Monday numbers: calls, bookings, quotes, cash | Call summaries and dashboard |
| Who owns the system | You: built on accounts your business controls, keeps working if you leave | You rent a seat; cancel and the service ends |
Smith.ai pricing as published at smith.ai/pricing/ai-receptionist and smith.ai/pricing/receptionists, retrieved 2026-07-06. Check their site for current rates. We compare in good faith; tell us if anything here goes stale.
An honest comparison cuts both ways. If any of these describe you, they might genuinely serve you better, and we'd rather tell you now than lose you later.
At low volume, yes, and we say so above. The math flips as calls grow: 300 AI calls cost $500/mo there before overages, and their human plans hit $2,100. GGS stays $750 at any volume, includes booking, and adds the follow-up workflow no receptionist plan includes.
Their AI plans are self-serve software you configure. Ours is a service: we script it to your business, test it with you, monitor calls, and tune it every month. You get outcomes, not another dashboard to babysit.
No. If you want humans answering, they're a legitimate choice, and their human pricing reflects it. Our position is that a well-built AI answering instantly at 2 AM, backed by automated follow-up, wins on outcomes per dollar.
Bring your call history to the fit call. We'll map your real volume against both price sheets, and if the math says stay, we'll tell you to stay. The 30-day money-back guarantee covers the switch risk.
Every competitor number is from their public pricing page with the URL and retrieval date printed above. If we have to spin to win, we've already lost.