Pet parents call worried, and worried callers don't wait through hold music. The AI Front Desk answers with warmth, books by urgency, and runs the vaccine and wellness reminders your team never gets to. From $750/mo flat.
Your numbers, not ours. Drag them to your reality. Then remember the front desk that stops the leak costs $750/mo flat.
Answering the phone is the front door. The system behind it runs the rest of the job, so nothing leaks between "hello" and "paid."
Worried pet parents get a calm, kind answer on the first ring, at lunch, after close, and during the Monday-morning stampede.
Sick visits, wellness exams and surgeries book into the right slot types, with species, symptoms and records captured up front.
Vaccine boosters, annuals and dental recalls get worked by call and text on schedule, with multi-pet households bundled smartly.
The ask goes out after the good visit, and pet people write the warmest reviews on the internet when someone loved their animal well.
Confirmations cut no-shows, cancellations backfill from your waitlist, and open balances get gentle, consistent nudges.
Calls, bookings, no-show rate, reminders recovered, new clients. The clinic's pulse, delivered before morning rounds.
Not software to learn. Things that show up: booked work, five-star reviews, and a Monday number that tells the truth. From $750/mo flat, and you own the system.
Callers land on your schedule qualified, confirmed and reminded. No phone tag.
“Called panicking about my dog and a chocolate bar at 6:40 PM. Got the poison hotline instantly and a held 8 AM slot. They cared first, booked second.”
The ask goes out at the happiest moment, every time. Stars compound into rankings. Example shown.
What happened, what's stuck, what got paid. Numbers shown are illustrative.

After-hours worry calls are where client loyalty is made or lost. A calm answer with the poison-hotline number and a held morning slot earns a client for the life of the pet.
Weekend worries all call at Monday 8 AM, exactly when your desk is checking in the lobby. The overflow gets answered and booked now, instead of ringing out to the clinic down the road.
Every practice has hundreds of overdue vaccines and annuals in the system, and no spare hands to work the list. It gets worked every week now, politely and profitably.
Bundling Milo's booster with Luna's annual saves the client a trip and fills your schedule denser. Little optimizations like that, done consistently, are what a system does that a busy human can't.
| What you get | GGS | Answering service | Hiring | PIMS add-ons (Vetstoria etc.) |
|---|---|---|---|---|
| One flat monthly price | Yes. $750, no per-call meters | Metered minutes, overage fees | Salary + taxes + benefits | Per-feature module pricing |
| Answers 24/7, holidays too | Yes | Usually, on higher plans | One shift, then voicemail | Online booking, no voice at all |
| Books straight into your calendar | Yes | Message-taking on base plans | Yes | Yes, client-driven only |
| Chases quotes that went quiet | Yes, automatic day 2 / 5 / 9 | No | When there is time | Reminder blasts, easily ignored |
| Asks every happy customer for a review | Yes, automatic | No | Rarely | Review widgets, extra cost |
| Nudges unpaid invoices | Yes, automatic | No | Awkward, so it slips | Statements, not conversations |
| Tells you how the week went | Yes, Monday numbers | No | No | Reports inside the PIMS |
| You own the system | Yes, built on your accounts | No, you rent a seat | Knowledge walks out the door | Locked to the vendor |
Competitor columns describe typical published plans in each category. Every business is different: bring your numbers to the fit call.
Book a 30-minute fit call and we'll map what answering 100% of your calls, and working every lead after, would mean for your business. You keep the plan either way.
Want the analyst tier or a bigger build? See all pricing. Phoenix, AZ · serving the US.
No, and it's careful about the line: it gives your approved triage guidance, shares the poison-hotline number, holds urgent slots, and routes true emergencies to the ER you designate.
We build around your PIMS, whether that's Cornerstone, Avimark, ezyVet or a cloud system, so appointments and client records land where your team already works.
It's scripted for warmth first: acknowledge the worry, give a concrete next step, never rush. The tone is set with you in onboarding and it never has a bad day.
Yes, systematically: due lists worked weekly by call and text, multi-pet visits bundled, and lapsed clients reactivated with your blessing.
Your protocol runs: guidance, the emergency clinic's address and number, and a logged callback for your team's morning follow-up, which clients remember forever.
$750/mo flat, every call, every reminder, every hour. No per-minute meter running while someone describes their cat's symptoms in detail.
About two weeks: protocols, hours, species policies and your reminder rules loaded, then a test week before it greets a single client.
Your clinic, without asterisks. Everything runs in accounts you control and stays fully functional if we ever part ways.