Does it integrate with our practice management system?
We build on your existing stack, whether that's Dentrix, Eaglesoft, Open Dental or cloud PMS tools, and where direct integration isn't possible we work through your scheduling workflow so the front desk never double-enters.
What about HIPAA and patient privacy?
We architect around HIPAA-conscious workflows: minimum necessary data on calls, no clinical advice, and storage in systems your practice controls. In the fit call we'll walk through exactly what the agent does and doesn't touch, in writing.
Will patients accept talking to an AI?
Patients accept being helped immediately. It answers warmly, books competently, and hands anything sensitive to your team. What patients don't accept is voicemail.
Can it handle insurance questions?
It confirms which carriers you accept and captures member details for your team to verify. It never quotes coverage or benefits, because that's a promise your office shouldn't make by phone either.
Does it do recall and reactivation?
Yes, that's often where the biggest money is. It works your overdue-hygiene list on a steady weekly rhythm by call and text, and books directly into open slots.
What does it cost and are there per-call fees?
$750/mo flat for the front desk tier, no metering. Practices with multiple locations or deeper analytics needs usually look at the $1,750 tier.
How disruptive is setup?
One onboarding call with your office manager, about two weeks of build and testing, zero downtime. Your team keeps working exactly as before, just with fewer interruptions.
Who owns the patient data and the system?
Your practice does, entirely. Everything is built in accounts you control, so nothing about your patient relationships ever lives on someone else's ledger.
